CTL Leather Inc

  • CTL Leather Inc
  • 90 Carnforth Road
  • Toronto, ON, Canada
  • M4A 2K7

1. What is the minimum order quantity?

The minimum amount that may be ordered is one hide. For perforated leathers, the minimum is one half hide.

2. What amount of overage should be expected?

CTL attempts to keep overage to under 10% as a rule. However, as we do not cut hides, overage will sometimes exceed 10%, particularly for small order quantities.

With your direction at time of order placement, CTL can pick appropriately to meet your requirements by using specified minimum and maximum thresholds.

3. How do I convert yards to square feet?

One yard of fabric is the equivalent of 18 square feet of leather. If you know your yardage requirement, multiple that number by 18 to obtain your leather requirement.

4. How do I convert square meters to square feet?

There are 10.764 square feet per meter. Multiple the number of square meters by 10.764 to obtain the equivalent in square feet.

5. Does leather come in rolls?

No. Leather comes in varying sizes and shapes, much of which depends on the origin of the raw material. Please contact us for additional information.

6. What is the typical yield? How much waste should be expected?

Yield and waste will vary upon the application of leather and its origin. Leather typically has a slightly higher waste than fabric, but there are multiple factors involved including the type of leather and size of parts to be cut. It is often best to consult your furniture manufacturer for specific questions.

7. Why does my sample NOT look like the one on your website?

For colour differences, this is often due to the calibration of your computer screen for displaying colour, though it may also be a result of dye lot variation for some leathers.

Texture variation in some leathers is typically the result of where the sample was cut from within the hide. In this case, large grain will appear near the edge of the hide, whereas small grain will appear towards the center of the hide.

8. I require a special colour - can you match it?

Just send us a piece of what you are trying to match, and we will send you our closest matches from our 600+ in-stock colors, or we can produce a custom match for your approval (minimum quantities apply).

9. How long will it take for my order to be processed?

If the leather is in stock, the order will be processed within 24-48hrs, depending on the complexity of the order and the volume of orders being processed at that time. We also offer the capability to consolidate multiple orders and ship on a pre-arranged basis to reduce overall shipping costs.

10. How does CTL pack and ship its leathers?

CTL packs and ships its leathers in a variety of ways based on the type of leather and requirement by customer. Please contact us for specific information

11. What methods of payment does CTL Leather accept?

CTL Leather accepts cheque, direct debit, wire transfer or credit card payments (Visa, Mastercard) for purchase. For first time customers, proforma and COD certified options are also available.

Net terms may be established upon credit approval after the first order. Click here to download our Credit Application

12. Can I change my order?

You may change your order before it ships. Please contact our customer service department at 416.449.4770.

13. Can I reserve leather?

Upon request, we will hold your specified amount of leather for ten business days, insuring that the inventory is available to you when you need it.

14. Who should I contact if I received the wrong product or have a problem with my order?

Please contact our customer service department at 416.449.4770

15. I live close to CTL Leather; may I pick up my order?

Yes, you are able to pick-up your order so long as you arrange beforehand by minimum 24hrs.

16. I have a problem with a CTL Leather production that I purchased from a Retailer. Who do I contact?

Please contact the retailer you purchased the product from.

17. What is CTL Leather’s return policy?

If you are not completely satisfied with your CTL Leather purchase, you may return it via prepaid freight for a refund or exchange within 30 days of the ship date.

Please call in advance to receive authorization for the return. All returns must be unused and in original condition with the tags still attached. Your return or exchange will be processed in approximately 2 business days.

To return items, please refer to the Returns section on our website or contact us to arrange a return.

18. What is CTL Leather’s warranty?

We stand behind the workmanship and integrity of our products. CTL Leather’s products are made with the highest standards and rigorous quality assurance in mind. Our products are guaranteed against manufacturing and material defects resulting from normal use. If a manufacturing defect occurs in one of our products within one year of purchase, after an assessment at an independent lab, if the results show that the product is defective, we will gladly exchange or repair the product. With time, however, leather will naturally distress. We cannot guarantee items against every day wear and tear.

19. How is leather sold and measured?

Our leathers are sold according to its area per square foot (ft2). Leather is measured by placing the hide through electronic measuring machines to determine their surface area to the quarter of a square foot. The hide is then stamped with the measurement as 50.00, 50.1, 50.2, and 50.3 on the hide which equates in square feet to 50.00, 50.25, 50.50, and 50.75 ft2.

20. How is leather thickness and weight measured?

Thickness is measured using a thickness gauge in units of millimeters, and is usually given as a range such as 1.0 to 1.2mm due to the inherent variability of the material.

For some industries, hide thickness is described in terms of its weight per square foot in units of ounces. To determine the weight in ounces, use the conversion of 1 oz/ft = 1/64 inch (0.4mm). Therefore, a leather that is described as 3 to 4 oz, is equivalent to 3/64 to 4/64 inches thick, or 1.2 to 1.6 mm thick.

See the following table for quick conversions:

Ounces Millimeters
1.5 - 2 0.6 - 0.8
2 - 2.5 0.8 - 1.0
2.5 - 3 1.0 - 1.2
3 - 3.5 1.2 - 1.4
3.5 - 4 1.4 - 1.6
4 - 4.5 1.6 - 1.8
4.5 - 5 1.8 - 2.0
5 - 5.5 2.0 - 2.2
5.5 - 6 2.2 - 2.4
6 - 6.5 2.4 - 2.6
6.5 - 7 2.6 - 2.8
7 - 7.5 2.8 - 3.0
7.5 - 8 3.0 - 3.2
8 - 8.5 3.2 - 3.4
8.5 - 9 3.4 - 3.6
9 - 9.5 3.6 - 3.8
9.5 - 10 3.8 - 4.0
10 - 10.5 4.0 - 4.2